The policy sets out the different areas where user privacy is concerned and outlines the obligations & requirements of the users, the website and website owners. Furthermore, the way this website processes, stores and protects user data in accordance with the General Data Protection Regulation 2018 will also be detailed within this policy. By using our website, you are consenting to us collecting and using your personal data as described in this policy.
When we provide services, we want to make them easy, useful and reliable. Where our services are delivered on the internet, this sometimes involves placing small amounts of information on your computer or mobile phone. These include small files known as cookies.
Cookies cannot be used to identify you personally and can’t harm your computer. These pieces of information are used to improve services for you by, for example, enabling a service to recognise your device so you aren’t given the same information several times, and by measuring how many people are accessing certain pages so they can be made easier to use and there’s enough capacity to ensure the pages are delivered quickly.
The ‘Help’ function within your browser will tell you how, but you can also visit www.aboutcookies.org, which contains information on how to do this as well as how to delete cookies. Please be aware that restricting cookies may impact on the functionality this website.
Google Analytics collected data:
• Cookie – _utmc – used to track site performance
• Cookie – _utmt – used to track site load so Google can manage how much data they collect
• Cookie – _utma – used to calculate new and returning visitor statistics
• Cookie – _utmz – used to track the source of traffic to the site
Other data collected by Google Analytics:
• Country & City
• Web Browser
• Operating system
• Internet service provider (ISP)
We also have a few cookies set by Expression Engine:
• Cookie – exp_tracker
• Cookie – exp_last_activity
• Cookie – exp_last_visit
Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.
Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. This website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.
This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.
This website and its owners through their social media platform accounts may share web links to relevant web pages. By default some social media platforms shorten lengthy url’s [web addresses] (this is an example: Users are advised to take caution and good judgement before clicking any shortened url’s published on social media platforms by this website and its owners. Despite the best efforts to ensure only genuine url’s are published many social media platforms are prone to spam and hacking and therefore this website and its owners cannot be held liable for any damages or implications caused by visiting any shortened links.
and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies to all UK national laws and requirements for user privacy.
When using our services or online content, we may receive personal information about you.
The kind of information we collect includes:
• Your name
• Your address
• Your email address
• Your telephone number
• Your company name
• Your job title/role
Please note we will not collect sensitive information about you, for example relating to racial origin, religious or political beliefs, without your express consent.
We may use the information we hold about you in the following ways:
• To provide you with our services and online content
• To process your requests and enquiries • To notify you with information about our service, activities or online content, should you agree to receive this information
• To customise the way our content is presented to you
• To help us improve our services and online content by analysing how they are used
• To track site activity, downloads and comments
• To block malicious users
• To comply with statutory and regulatory obligations
We will never:
• Sell or rent your date to third parties
• Share your data with third parties for marketing purposes We will disclose information if:
• We are required to by law
• Our business enters into a joint venture with, is sold to or merges with another business. We may then share your information with our new business partners or owners
• We are instructed by you directly
You have the right to request:
• Information about how your personal data is processed
• A copy of that personal data
• That anything inaccurate in your personal data is corrected immediately You can also:
• Raise an objection about how your personal data is processed
• Request that your personal data is erased if there is no longer a justification for it
• Ask that the processing of your personal data is restricted in certain circumstances If you have any of these requests, get in contact with ourselves
We reserve the right to disclose individually identifiable information in order to comply with laws and lawful government requests. We are happy to work under a mutual Non-Disclosure Agreement if required.
We will report any unlawful data breach of this website’s database or the database(s) of any of our third-party data processors to any and all relevant persons and authorities within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen.
Users contacting this website and/or it’s owners do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use, as detailed in the Data Protection Act 1998. Every effort has been made to ensure a safe and secure form to email submission process but advise users using such form to email processes that they do so at their own risk.
This website and its owners use any information submitted to provide you with further information about the products / services they offer or to assist you in answering any questions or queries you may have submitted. This includes using your details to subscribe you to any email newsletter program the website operates but only if this was made clear to you and your express permission was granted when submitting any form to email process. Or whereby you the consumer have previously purchased from or enquired about purchasing from the company a product or service that the email newsletter relates to. This is by no means an entire list of your user rights in regard to receiving email marketing material. Your details are not passed on to any third parties.
Our website may contain links to other websites. If you follow a link to any of these websites, please note that they may have their own privacy policies and we do not accept responsibility or liability for these policies. Please note that the presence of a link to another website on our website does not imply any kind of endorsement or recommendation of that site.
We regularly photograph our projects and activities as a practice, and many of these photographs will include members of the public. We use our photos on various platforms including our website, social media and print publications. We share photos with the press, where they may appear in print or online publications and on social media. We also share photos with clients and third parties, such as suppliers, for use in their own marketing.
We store our photography indefinitely in a secure cloud service library.
If you would like us to remove a photograph of you that we hold, please contact the communications team using the contact details at the top of the page.
We endeavour to ensure that all the material on our website is accurate and up to date. However, errors and omissions can happen, so the content is provided without any warranty or liability. We do not warrant that use of the website will not infringe third party rights. We do not warrant that use of this website or materials downloaded from it will not cause computer virus infection or other damage to property. It is a condition of use of the website and the materials in it that use is at the user’s own risk. Neither we nor any of the website’s editors or contributors shall be liable for any loss or damages suffered as a result of any use of the website, including but not limited to direct loss, consequential loss and loss of profits (but not including death or personal injury)
Unless otherwise indicated, we are the owner or the licensee of all intellectual property rights in our website, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.